Privacy policy

Who we are

The online shop www.cartur.ee is operated by the enterprise Tornikivi OÜ, with the Estonian business registry code 14665619 and the address Metsa 43, the town Kärdla, Hiiumaa municipality, Hiiumaa county, postal code 92413.

Definitions

Processing of personal data is any activity carried out with the personal data of a web site user (hereinafter user) – collection, processing, storage, correction or deletion of data.

Users are all persons who visit the website, consume services or provide information to Tornikivi OÜ (www.cartur.ee). For example ordering services or contacting Tornikivi OÜ via email.

Services are all free and paid products and services offered by e-shop www.cartur.ee.

Which personal data we collect and why

By using the Website, you consent to the processing of your data in accordance with these Privacy Terms.

Tornikivi OÜ (www.cartur.ee) collects the following personal data of users through the website in the following ways:

  • name and email - when requesting information from a user;
  • first and last name, telephone, email address, address - for delivery to the user;

Use personal information

Tornikivi OÜ (www.cartur.ee) uses personal information to provide a service to the user, such as concluding and performing a contract, communicating with the user, billing; to the user’s email address to send notifications of new articles, services, and campaigns, but with the user’s prior consent.

The User shall have the right at any time to prohibit the processing of his / her personal data, except to the extent required for the fulfillment of a contractual requirement, including the provision of a service.

Transfer personal information to third parties

Third Party is a contractual partner of Tornikivi OÜ, which processes personal data and provides services to the user using the product or service.
Tornikivi OÜ uses third parties for its daily activities, which offer parcel delivery service.

In addition to the third parties mentioned in the previous paragraph, Tornikivi OÜ will transfer the personal data of the user to the cooperation partner. This is only to the extent necessary to provide the service to the user. Tornikivi OÜ is the controller of personal data and forwards personal data necessary for making payments to the authorized processor Maksekeskus AS.

Security and storage of personal data

Tornikivi OÜ will keep personal data for as long as it is necessary for the fulfillment of the purpose or as required by law. For example, accounting records are retained for 7 years from the end of the financial year or until the user expresses a request to remove the data.

Comments and metadata are kept indefinitely, to enable automatic identification and approval of new comments, without sending them to moderation.

We store information about users who have registered on the website that they have entered in their user profile. All users can see, change and delete their information in any time (exception is a username, that can't be changed).

Tornikivi OÜ shall take all reasonable measures to protect the personal data processed. Only authorized persons have access to the modification and processing of personal data and the personal data of all users will be treated as confidential information.

User rights

The user is entitled at any time to:
• request access to your own data;
• require the correction, addition or deletion of personal data in accordance with the terms and conditions provided by law;
• require the restriction of the processing of personal data;
• require the transfer of personal data.

In order to exercise their rights, the user must send a request to info@cartur.ee

To restrict the use of cookies, the user can make appropriate choices in their web browser settings.
If the User believes that his or her rights have been violated in the processing of personal data, he or she has the right to appeal to the Data Protection Inspectorate.

Cookies

If user logs in, we use temporary cookies to save information of logging in and screen selection. Logging in cookies are kept two days, screen selection cookies are kept one year. If user chooses "Remember me", is logging in cookies kept two weeks. Logging in cookies are removed if user logs out of the account.

Changing or publicing the article new cookie is saved to your web browser. It doesn't contain on personal information and shows only changed article's indicator. It expires in one day.

Change the privacy policy

Tornikivi OÜ reserves the right to change the privacy policy unilaterally and without prior notice in order to ensure its compliance with the law. The most recent version of the Privacy Policy is always available on the website.

For all privacy and data processing issues, please contact us at info@cartur.ee